Accessibility Statement for S.V.Decker Jewelry

This is an accessibility statement from S.V.Decker Jewelry.

Measures to support accessibility

S.V.Decker Jewelry takes the following measures to ensure accessibility of our website:

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.
  • Assign clear accessibility goals and responsibilities.
  • Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. S.V.Decker Jewelry is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of S.V.Decker Jewelry's website. Please let us know if you encounter accessibility barriers:

Phone: [Your phone number] E-mail: [Your email address]

We try to respond to feedback within 2 business days.

Compatibility with browsers and assistive technology

S.V.Decker Jewelry's website is designed to be compatible with the following assistive technologies:

  • Google Chrome with NVDA on Windows 10
  • Safari with VoiceOver on iOS 15+
  • Firefox with JAWS on Windows 10
  • Microsoft Edge with Magnifier and Narrator on Windows 11
  • Google Chrome with TalkBack on Android 10+

S.V.Decker Jewelry's website is not compatible with:

  • Internet Explorer 11 or older with any assistive technology on Windows operating systems
  • Mobile operating systems older than 5 years (e.g., Android 6 or iOS 10) with any assistive technology
  • Browsers older than 3 major versions (e.g., Chrome v90 or older, Firefox v85 or older)
  • Safari with outdated VoiceOver versions on macOS older than High Sierra (10.13)
  • Assistive technologies not actively maintained or updated (e.g., older versions of JAWS or NVDA)

Technical specifications

Accessibility of S.V.Decker Jewelry's website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of S.V.Decker Jewelry's website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Assessment approach

S.V.Decker Jewelry assessed the accessibility of our website by the following approaches:

  • Self-evaluation
  • Formal complaints

At S.V.Decker Jewelry, we are committed to ensuring our website is accessible to all users, including individuals with disabilities. If you experience any accessibility barriers or issues while using our website, we encourage you to reach out so we can address the matter promptly.

How to Submit a Complaint:

Email Us: Send your complaint to [your email address] with the following details:

  • A description of the accessibility issue.
  • The page or URL where the issue occurred.
  • The device, browser, operating system, and assistive technology (if applicable) you were using.

Call Us: You may also reach us by phone at [your phone number] during business hours to report an issue.

Escalation Process:

  • We will acknowledge receipt of your complaint within 2 business days.
  • Our team will review the issue and aim to provide a resolution or response within 10 business days.
  • If further assistance is needed or the resolution is unsatisfactory, the complaint will be escalated to our Accessibility Compliance Officer for a more thorough review.

Commitment to Improvement:

We value your feedback and are dedicated to resolving accessibility issues to ensure an inclusive experience for all users.

Formal approval of this accessibility statement

This Accessibility Statement is approved by:

S.V.Decker Jewelry
Stefanie Decker